NAHS 2024 Healthcare Security Team of the Year GSTS Royal Blackburn

The NAHS 2024 Healthcare Security Team of the Year GSTS Royal Blackburn has delivered exceptional results since taking over ESSO (bedwatch) provisions at Royal Blackburn Hospital in December 2023. This achievement reflects their focus on NHS values and measurable outcomes that improve patient care and staff safety.

By prioritising communication and collaboration with NHS clinical teams, the GSTS Royal Blackburn team has achieved:

• 94% reduction in complaints
• 66% reduction in bedwatch implementation
• Improved confidence from NHS clients
• Enhanced collaboration between clinical and security teams

These outcomes reflect GSTS’s ‘One Team’ approach. This method ensures strong partnerships, operational efficiency, and a compassionate approach to Healthcare Security.

The GSTS Royal Blackburn team’s work has significantly improved the hospital’s operational efficiency and patient experience. By reducing the reliance on bedwatch services and improving customer satisfaction, GSTS has become a trusted partner for NHS teams.

These achievements have earned the Royal Blackburn team a nomination for the NAHS 2024 Healthcare Security Team of the Year Award. This recognition highlights their professionalism, measurable improvements, and commitment to NHS principles of care, dignity, and respect.

To learn more about GSTS’s award-nominated Healthcare Security services, visit our Healthcare Security Services page. For additional details about Royal Blackburn Hospital, visit the East Lancashire Hospitals NHS Trust website.

The GSTS team continues to demonstrate leadership in Healthcare Security, setting new standards in operational excellence and client trust.