GSTS Excellence Award at Manchester Royal Infirmary – Peter Bates recognised for outstanding care

Peter Bates has been awarded the GSTS Excellence Award for his outstanding care in the emergency department at Manchester Royal Infirmary. His dedication and professionalism demonstrate the high standards of service that GSTS upholds in healthcare security.

The GSTS Excellence Awards celebrate security officers who go beyond their duties. Peter demonstrated exceptional professionalism while supporting both medical teams and vulnerable patients. His actions highlight the importance of security in healthcare, where officers ensure safety while also contributing to patient welfare.

At Manchester Royal Infirmary (MRI), Peter encountered a young patient in distress. He took the time to communicate effectively and identify key details that were vital to the patient’s care. As a result, hospital teams provided the necessary support without delay. His ability to remain calm and observant in a high-pressure situation ensured the best possible outcome.

Healthcare security – supporting safety and care

Security officers in healthcare environments do more than protect buildings. They play an active role in patient safety, de-escalation, and emergency response. Officers like Peter work alongside medical professionals to ensure a safe and supportive environment. Their ability to handle challenging situations with professionalism and empathy is crucial to delivering high-quality care.

His recognition through the GSTS Excellence Award highlights the high standards of training and professionalism at GSTS. By awarding outstanding contributions like Peter’s, GSTS reinforces its commitment to developing highly skilled security teams who play a key role in healthcare settings.

Security officers play a crucial role in ensuring hospital safety. The GSTS Excellence Award recognises those who go beyond expectations. Through dedication, professionalism, and care, officers like Peter make a real impact every day.

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GSTS takes pride in providing healthcare security services that make a real difference.

Learn more about GSTS Healthcare Security Services

Congratulations to Peter on this well-earned recognition.